Parallel – Life Paths
Developer: Tami Dove
Support Email: [email protected]Parallel – Life Paths is developed and operated by Tami Dove.
Parallel is a guided life-path exploration mobile application that helps users reflect on alternate possibilities through narrative scenarios.Privacy Policy:
https://parallelapp-privacy.carrd.co/What We Can Help With
You may contact us regarding:
Technical issues (loading errors, access problems, etc.)
Payment or billing questions
Refund or cancellation requests
Account or subscription issues
Questions about policy documents (Terms, Privacy, Refunds)
We respond to support requests within 3–5 business days.What We Cannot Help With
Parallel provides fictional scenario paths for entertainment purposes only.
Support cannot:
Provide personal advice
Analyze real-world decisions
Offer psychological, legal, medical, or financial guidance
Guarantee any outcome, prediction, or results
All content in the app is fictional, non-personalized, and provided for entertainment purposes only.Before You Contact Support
For the fastest resolution, please include:
Your full name
The email associated with your purchase
Date of purchase (if applicable)
Platform used (Apple App Store, Google Play Store, Stripe checkout, etc.)
A clear description of the issue
Screenshots are helpful but optional.Contact Information
Support is provided by email only.
Email: [email protected]
Subject Line: Support Request
Dedicated live chat and help desk features may be added in the future.Third-Party Purchases
If you purchased Parallel through a third-party provider such as:
Apple App Store
Google Play Store
Please note:
Each platform has its own billing and refund policies.
Some refunds and billing actions must be initiated directly through that platform.
We cannot override Apple or Google billing decisions.Troubleshooting Tips
Before submitting a support request, please try the following:
Close and reopen the app
Check your internet connection
Restart your device
Ensure you are using the most recent version of the app
Verify your purchase confirmation email
These steps resolve most access-related issues.Abuse of Support Channel
We reserve the right to limit support to users who:
Send abusive or threatening messages
Repeatedly request refunds after content has been accessed
Attempt to exploit or bypass payment systems
Support is intended to resolve legitimate issues only.Changes to This Support Page
We may update this page periodically.
Any changes will appear with a revised “Last Updated” date at the top of the page.Thank you for using Parallel.